Terms of Service

Quotes and pricing

Quotes are based on the information you provide. If conditions on site differ materially — a different wall type, a larger TV, or added work — we will review the change with you and get your approval before proceeding.

Scheduling

Appointments are confirmed with an arrival window. Let us know as early as possible if you need to reschedule so we can offer the slot to another customer.

Site conditions

Some walls cannot be safely mounted on or fished for wiring — for example certain fire-rated assemblies, unsound masonry or unknown in-wall obstructions. If we identify a condition that makes an installation unsafe or unwise, we will explain it and propose an alternative.

Installation warranty

Our installation workmanship is warranted for as long as the TV remains mounted where we installed it and the installation is not altered by others. The warranty covers our work — the mount and anchoring — and does not cover the television, the mount manufacturer's product defects, wall damage caused by others, or damage from misuse or building movement.

Contact

Questions about these terms? Call 630-200-4731.